Yes. We can resize most rings up to two sizes larger. For more significant adjustments, the ring will need to be remade. That’s where our Lifetime Replacement comes in.

You can request a resize once every 6 months.

Reach out to us directly to confirm whether your ring can be resized. If it can, we’ll guide you through the next steps to send it in. If resizing isn’t possible, we’ll walk you through the process of requesting a replacement in the new size you need.

All rings can be resized up to two sizes larger. If more significant adjustments are needed, the Lifetime Replacement policy applies instead.

Start by downloading and printing our Size Guide to measure your finger. For the most accurate fit, we recommend adding our premium size kit to your order. We will send you 3 sizes close to the one you selected so you can try them at home and find the perfect fit.

No, we can often make rings outside that range. Please contact us first to confirm material availability. Additional fees may apply for uncommon sizes.

Resizes typically take 2-4 weeks from the time we receive your ring.

Any damage or fit issues, for any reason. No questions asked.

Yes. We cover the cost of the ring (up to $500). You just pay a $29.95 shipping and handling fee for US exchanges. This includes return label for the original ring.

If your ring originally cost more than $500, you’ll simply pay the difference.

One replacement or resize is allowed every 6 months per ring.

For the life of the ring. 

• Custom Rings
• Memorial Rings
• Lost (original must be returned)
• Engraving Fee

Click here to request your replacement. If your ring listing price is more than $500, email us first to confirm the next steps.
Once approved, we’ll send you a return label and begin the process.

Once we receive and process your original ring, your replacement is crafted and shipped within 4–6 weeks.

Email us with clear photos of your ring and a brief description of the issue. We’ll review the condition and send you a quote and repair options.

For damage beyond repair, we may recommend a full remake. If that’s needed, we’ll walk you through the process.

Repairs typically take 4-6 weeks from the time we receive your ring.

Yes. We offer a repolishing service to help restore the ring’s surface finish. Send us photos of your ring so we can confirm what results to expect from the process. Please note that repolishing will not fix deep or structural damage.

Absolutely! Each and every ring that contains delicate materials such as the wood, deer antler, and minerals is protected with a resin that is waterproof. This allows you to wear your ring 24/7 with complete peace of mind.

Our rings are made to be worn every day, but we recommend removing them when:

• Handling tools or heavy equipment

• Lifting weights or working out at the gym

This helps prevent unnecessary wear, impact damage, or scratching.

• Custom Rings
• Memorial Rings
• Engraved rings
  
  

The return shipping is not covered. The original order shipping costs are not eligible for a refund. A $29.95 processing fee applies to all rings returned. Rings containing gold will be subject to an additional fee of 25% based on the ring's full retail price. Rings must be in unused condition. If the ring shows signs of use, it will be sent back and no refund will be issued.

If your item qualifies, please mail your ring to: Sesto Synergy 850 St Paul Street Rochester, NY 14608

No problem. If the original packaging is missing, $10 will be deducted from your refund to cover replacement costs.

Once we receive the ring, please allow 2-3 business days for processing. You will receive a confirmation email when your refund has been issued.